Question: Your e-mail machine told me that I have not done my homework (read the docs and FAQ). I'm now doing just that. What do I need to do for my e-mails to reach you, the authors, and not a mail machine?
Answer: If the solution to your problem cannot be found in the manual or FAQs, please send us another e-mail. For "Subject" enter:
MCDversion langauge serial number:further text
For example, if you are using the German version 3.1b of MakeCD with the serial number #110000025 (you'll find the serial number in the registration window) and you have problems with illegal Command, you would enter the following in the Subject:
MCD3.1b english #110000025: Problem with illegal command
If you have the same problem but with an unregistered version, enter:
MCD3.1b english #0: Problem with illegal command
If you follow these instructions precisely, the e-mail will reach us automatically. Unfortunately we have been forced to adopt this system because so many people in the past e-mailed us without having even read the manual and the FAQs.
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